Climb Online Internet marketing service 30 Moorgate, London EC2R 6PJ

Climb Online

30 Moorgate, London EC2R 6PJ

Google Rating 4.8 Stars

Customer Reviews

Name: Zoltan Doübious
Rating: 1
Review: The worst experience I have ever had with a business partner, underqualifyed staff who over promise opportunities. I was actually approached by climb as a business they had highlighted with great potential, they pulled out all the stops to sell themselves to me, unfortunately what they delivered was beyond shocking, they turned a profitable advertising account into one that was losing thousands of pounds a month, the “experts” I was tooled with had less experience in digital marketing than myself and had only left university the summer before, funningly enough they changed who my account manager would be the day I signed the contract. The account was littered with basic mistakes, such as linking the wrong products to adverts, when this was highlighted, they refused to accept their mistakes and told me it was “testing” or it was my fault for not checking earlier.They used a one size fits all approach and theirs nothing bespoke about their strategy, in-fact they ignored every aspect of my previous strategy rubbishing the 5x ROAS i achieved personally, while only achieving a 0.8 ROAS on any of their adverts, all while taking zero accountability, or refusing to accept they should use a hybrid approach tailored to my account specifically as I had suggest numerous timesThe worst was when I decided to leave according to our agreed three month probation they threatened to take me to court and the account manager would only let me leave my contract if I had signed a NDA, I went to the top and only after spamming the owners Linkedin did they accept their wrong doing and they apologised for threatening me with court and the mistakes their staff had made.If I could describe their service in three words it would be “digital snake oil” avoid at all costs.
Date: 5 days ago

Name: Ed Nash
Rating: 1
Review: Paids Ads on Meta | Strong sales pitch, weak delivery, very expensive for results that were so poor.We were sold a very promising Paid Ads proposal with some classic, hard sales tactics to secure our business. After 3 months Climb Online “supporting” our business they managed to generate far worse results than we were previously achieving. Our cost per lead went sky high, our lead-to-customer conversion rate halved. It was a mess. They also didn’t recognise nor resolve verification issues on our account which we’ve since resolved with the support of resource at 25% of the cost!Finally, we wanted to terminate the contract on the above grounds but they wanted paying in order to terminate which was the cherry on the icing of our negative experience. They offered alternative services in return for the settlement fee but these services were vastly overpriced so we had no other choice but to pay them off. This isn’t how business should be, so I’d avoid them.
Date: 8 months ago

Name: Charlotte Elizabeth
Rating: 4
Review: Freddie and the team over at Climb Online have been great in the way they have helped our Google Ads go from strength to strength this year. We have had monthly performance calls and regular suggestions from Freddie and he is frequently on hand to help.The only thing we would have liked to improve was the response time – sometimes we experienced delays with queries and campaigns going live.But overall Freddie and the team have done an amazing job with our account and they have provided great assistance with any tasks and answering any questions that we have.
Date: a year ago

Name: David Farrar
Rating: 5
Review: The Climb Online team are great to work with and really understand our needs and objectives. The initial set up was very thorough and detailed and the requirement to achieve specific goals was understood. The regular reports and meetings have also proved to be invaluable. We are looking forward to continued success and the growth of our business this year.
Date: 2 years ago

Name: Krissy Sebok
Rating: 5
Review: I’ve been interning at Climb Online for 5 weeks now and am absolutely loving every second of it! Coming from Australia, it has been such a great opportunity to be involved in such a faced-paced, friendly, collaborative and successful working environment. Mark and the Climb Online team have been such great mentors and it’s so warming to see how passionate and dedicated they are about their work and clients. I’ve learnt so much in these past few weeks! Thank you so much for everything! I highly recommend joining the Climb Online team and signing them on if you’re looking to improve your business!
Date: 3 years ago

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